(Support)

How can we help?

Quick answers to the questions families ask most. Still stuck? Send us a message at the bottom of this page.

Getting started

Talking

Spaces and people

Plans and billing

Privacy

(01)

Getting started

Apple Watch on a wrist showing Hollr's list: Everyone, 1 new; Kwame, listening; Esi, listening.

(02)

Talking

(03)

Spaces and people

(04)

Plans and billing

(05)

Privacy

Read the Privacy Policy

(Contact)

Still stuck?
Send us a message.

Tell us what’s going on and we’ll reply by email. For billing and refunds, Apple can help fastest at reportaproblem.apple.com.

So we can reply. We won’t add you to any list.

Report abuse: Tell us the space name and what happened. You can also report a message or a person straight from Hollr: long-press it and choose Report. If anyone is in danger, contact your local emergency services first.

My account is suspended: Tell us the name you use in Hollr and the name of your space, and why you think the suspension is a mistake. We’ll look at it again and reply by email.

We use what you send only to reply to you. Privacy Policy